Legal Notice

Legal Notices & Privacy Policy

ASH & Co is the trading name of ASH & Co. CS LLP, registered in England and Wales under No. OC326084 . Registered Office 10 Pullman Court., Great Western Road, Gloucester GL1 3ND. Members - Christopher Soane FRICS, Pollyanne Schreuder FRICS, Robert Smith MRICS, Simon McKeag MRICS. VAT NO: 484 9406 09

ASH & Co make no warranties or representations of any kind that the services provided by this website will be uninterrupted or that the website or the server that hosts the website are free from viruses or other harmful forms of computer code. In no event shall ASH & Co or its employees be liable for any direct or indirect consequential damage resulting form the use of the website.

ASH & Co make no representation or warranty of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided as is and with specific disclaimer of any warranties or merchantability, fitness for purpose, title and/or non-fringement. The material set out in this website is provided for general information only. Appropriate professional advice should be taken before taking any action based on any of this information.

This website uses a link to a recognised Ordnance Survey mapping site which provides an up to date street plan/map of the property or site in question. It uses the closest available postcode which in certain circumstances may not exactly match the property or site.

We have adopted a Privacy Policy as part of our commitment to protect any personal information you provide us through this website. It does not apply to other websites linked through this website. Any change to this privacy policy will be posted on this website.

We will not use or disclose your Personal Information unless you have given your permission, except for the following purposes.

1. To operate and improve this website and the services through it.
2. To keep you informed about us and our services and about this website.
3. If we are required to disclose such information by law.

We will not sell your Personal Information to others unless you have given your permission. We will only share your Personal Information with carefully chosen, reputable and trustworthy third parties. However we are not responsible for any breach of security or any act or omission of third parties who receive the Personal Information.

Your Personal Information may be used transferred to or stored in countries outside your own. This privacy policy will apply to such Personal Information whether or not required under the laws of each such country.

This website uses, or may from time to time use, Cookies. These are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. The use of Cookies is normal practice in the industry and many major websites use them for their customers. Cookies do not personally identify users but they do identify a user's computer. Most browsers are initially set to accept Cookies. If you prefer, you can set your browser to refuse Cookies.

Code of Practice for Commercial Leases in England and Wales

Users of this website should be aware that the Code of Practice on Commercial Leases in England and Wales strongly recommends you seek professional advice from a qualified surveyor, solicitor or licenced conveyancer before agreeing or signing a business tenancy agreement. The code is available through professional institutions and trade associations.

Disabled Access

Please note our offices are situated on the first floor without the provision of a lift. Should anyone have any special access arrangements then please contact us in advance and we will gladly use our best endeavours to meet them at a more convenient location.

Complaints Handling Procedure

This is the procedure which should be made available in written form to the client or to the public on request.

If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint.

1.A person has been appointed in this office to deal with complaints, and you should not hesitate to contact the relevant person.  Details are set out below:

Pollyanne J Schreuder BSc FRICS, Partner, ASH & Co, Unit 10 Pullman Court, Great Western Road Gloucester GL1 3ND, Tel: 01452 300433.

2.Where your complaint is initially made orally, you will be requested to send a written summary of your complaint to the person dealing with it.

3.Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to your complaint.  You will be invited to make any comments that you may have in relation to this.

4.Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of the investigation into your complaint and to let you know what actions have been or will be taken.

5.If you are dissatisfied with any aspect of our handling of your complaint, you should contact Christopher J Soane FRICS, Partner, who will personally conduct a separate review of your complaint and contact you within fourteen days to inform you of the conclusion of this review.

6.If you remain dissatisfied with any aspect of our handling of your complaints, then we will attempt to resolve this promptly through negotiations.  However, if we cannot agree on how to resolve the complaint, then you will have the opportunity of taking your complaint to the final stage of our complaints handling procedure.

For consumer clients, the following redress scheme would be used:-

Ombudsman Services : Property, P O Box 1021, Warrington WA4 9FE.  Tel: 0845 050 8181.  Fax: 0845 051 1213 or Tel: 01925 530270, Fax: 01925 530271.  email: enquiries@os-property.org.  www.os-property.org.

For business clients:-

We would agree to enter into mediation with you in accordance with the Centre for Dispute Resolution (CEDR Solve) Contact details: CEDR Solve, The International Dispute Resolution Centre, 70 Fleet Street, London EC4Y 1EU.  Tel: 020 7536 606.  Fax: 020 7536 6061.  email: info@cedr-solve.com.  www.cedr-solve.com or The Arbitration Procedure for Surveying Disputes.  Contact details: Arbitration Procedure for Surveying Disputes IDRS Limited, 24 Angelgate, City Road, London EC1V 2PT.  Tel: 020 7520 3800.  Fax: 0845 130 8117.  email: info@idrs.itd.uk.  www.idrs.itd.uk.

New lease of life for city 'eyesore

Work should be completed this month on one of Gloucester's biggest city centre office developments, replacing what was once a major eyesore. The former Courts furniture store in Bruton Way, Gloucester, which lay empty and deteriorating for several years, has been given a new lease of life. The building has been transformed into modern office accommodation and is now partially occupied by Gloucester City Homes, which has leased more than 10,000 sq ft of offices on the ground floor.

Work is progressing on the remaining 20,000 sq ft, with completion anticipated in January, to provide further offices to accommodate traditional lettings for small to large occupiers alongside a serviced office operation with a staffed reception.

Now renamed Railway House with the city station just a short distance away, the architects were Roberts Limbrick, who previously transformed the neighbouring Gloucester Carriage and Wagon Works building unveiled last year. It is now the prestige headquarters of Roberts Limbrick and has won praise for the company's joint managing directors Stephen Limbrick and Jeff Roberts.

Railway House was purchased in 2010 by private investment company Formal Investments Limited, based in Festival House, Cheltenham.

Clare Savage, of Formal Investments, commented: "We wanted to raise the game and bring a high standard of flexible, modern office accommodation to Gloucester city. Many occupiers want to stay in the city, but can't find the flexibility or standard they need and, despite the tough market, we are confident of our product."

Nick Bevan Consulting Limited are agents for Formal Investments Limited and Gloucester City Homes was represented by ASH and Co Chartered Surveyors, based in Gloucester.

10th January 2012